During a merger or acquisition, attention naturally gravitates toward EBITDA, the robustness of the source code, or customer retention rates. Yet, a budget line often overlooked in the income statement can, at the last moment, pivot negotiations or erode the final valuation: your insurance program. In the due diligence phase, the risk audit does more than just verify that you hold the correct paperwork. It seeks to determine if the company being sold carries financial time bombs that the buyer will eventually have to defuse at their own expense.
We frequently observe acquirers using coverage gaps as leverage to demand a lower sale price or an increase in the amounts held in an escrow account, which is the portion of the sale price kept by the buyer to cover potential future issues. Conversely, a company that presents a controlled risk transfer and contracts aligned with its actual business model reassures the buyer and facilitates a smoother transaction.
Insurance as a mirror of operational maturity
For a private equity fund or an industrial acquirer, your insurance policies serve as an indicator of the quality of your governance. A company that has signed generic contracts without adapting them to its technological or contractual specificities sends a negative signal. This suggests that the management team lacks a clear vision of its own exposure zones.
The insurance audit performed by the buyer will focus on the alignment between your contractual commitments to your clients and what your insurer actually agrees to cover. If you have signed service agreements with unlimited liability clauses while your insurance that covers your responsibility if a client blames you for an error in your service (Professional Indemnity) limits its reimbursements to a negligible amount, you create a financial void. The buyer will calculate the potential cost of an uncovered incident and deduct this sum from the valuation or integrate it into the liability guarantee, which is the mechanism protecting the buyer against hidden debts after the sale.
You are not just selling a technology or a client portfolio; you are also selling peace of mind. The more the risk is robustly transferred to a solvent insurer, the better the company’s value is protected.
Common friction points during the audit
Three specific areas are scrutinized with particular attention during an exit or a Series B or C fundraise. Their poor management can become a major obstacle.
First, the protection of the directors' personal assets. The insurance that protects your personal property if a shareholder or an employee holds you individually liable (Directors and Officers or D&O insurance) is systematically examined. If this coverage is absent or if the maximum amount the insurer will reimburse (the limit of liability) is too low compared to the size of the deal, the buyer may perceive a major governance risk, especially if past decisions are likely to be challenged after the transaction.
Next comes the protection against digital risks. In the tech sector, the absence of insurance against business interruptions and data theft is now viewed as serious negligence. An acquirer does not want to inherit a history of undocumented breaches or a lack of protocol in the event of a cyberattack. Solid coverage demonstrates that you have implemented resilience processes.
Finally, the question of the "Run-off" coverage. This refers to the period of coverage that must continue after the sale to cover errors committed before the transaction. The question of who pays for this extended reporting period is central. If the seller has not anticipated it, the buyer will likely impose it as an additional charge to be deducted from the sale price.
"A well-conducted insurance audit is not about checking administrative boxes; it serves to validate that the company's residual risk is compatible with the price paid by the acquirer."
The liability guarantee and W&I insurance
One of the most powerful levers to secure an exit is Warranty and Indemnity (W&I) insurance. Traditionally, during a sale, the buyer asks the seller to guarantee the accuracy of their tax, social, and legal declarations. To ensure the seller can pay if they lied or made a mistake, a portion of the sale price is frozen for several years.
W&I insurance changes the dynamic entirely. It allows for this risk to be transferred to an insurer. Instead of locking 10% or 15% of the sale price in an escrow account for three years, the seller pays a one-time premium and can collect almost all of their money immediately after closing. For the buyer, this provides additional security: they know that if a problem arises, they will be compensated by a stable insurer rather than having to pursue legal action against founders who may have already reinvested their capital elsewhere.
At Lesto, we often intervene to prepare for this stage. By reasoning in reverse compared to the market standard, we begin by auditing the actual risks of the business model before even looking at existing contracts. This allows us to correct flaws before the buyer discovers them, thereby avoiding painful discussions about price reductions during the final weeks of the deal.
How to prepare your insurance for a successful exit
Preparation for due diligence should ideally begin six to twelve months before the official launch of the operation. This timeframe allows for the renegotiation of contracts or the adjustment of coverage limits without appearing to act urgently under the buyer's pressure.
It is necessary to verify the consistency of the covered geographical areas. If you generate 40% of your revenue in the United States but your contracts exclude that territory, the buyer will immediately identify a major exposure. The same applies to the portion you keep at your own expense in the event of a problem (the deductible or retention). Excessively high deductibles can be perceived as a potential debt by the acquirer.
It is also useful to centralize all documentation: up-to-date certificates, proof of premium payments, a history of past incidents, and the corrective measures taken. Clean and exhaustive documentation reduces audit time and strengthens the professional image of the finance team.
Ultimately, insurance should no longer be viewed as a simple operating expense but as a tool for financial optimization. A well-structured risk management program is an intangible asset that contributes directly to the quality of your balance sheet. By anticipating the requirements of acquirers, you transform what could be a source of friction into an additional argument of confidence to justify your price.
If you are preparing for a fundraise or an upcoming sale, we can audit your current risk structure to ensure it does not become a hurdle in your transaction.
We support founders and CFOs in aligning their coverage with the realities of their growth to maximize their company's value during key development stages.
Tags
- #M&A
- #Due Diligence
- #Insurance
- #Finance
- #Risk Management

Sami Zarzour
Co-founder, Lesto
Sami is a co-founder of Lesto. He writes about insurance brokerage, business risk management, and the transformation of the industry.
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